The Consular Section of the Embassy is open to the public Monday through Friday, between 09:30 – 13:00, 14:00 – 18:00 hours.

Consular services are not provided on the following days:

• Saturdays and Sundays;

Official Moldovan Holidays:

• January 1 - New Year;
• 7th and 8th January - The Birth of Jesus Christ (Christmas);
• March 8 - International Women's Day;
• the first and second Easter days according to the church calendar (Christian Orthodox);
• the second Monday after the Easter;
• May 1 - International Labor Day (Solidarity Day);
• May 9 - Victory Day and the Remembrance of Fallen Heroes;
• August 27 - Independence Day of the Republic of Moldova;
• August 31 – Holiday "Our Romanian Language";
• December 25 - The Birth of Jesus Christ (Christmas) - New Style;
• Days during which consular services are provided in other locations (the "Embassy comes closer to you" program).

Please note that you are required to schedule an appointment for almost all the consular services (except: emergency situation).

Appointments are made ONLY via email or call:

 consulat.tokyo@mfa.gov.md or +813 5225 1622

In order to avoid misinterpretation of information, we recommend that you request consular consultations via e-mail: consulat.tokyo@mfa.gov.md

Emergency phone line: +1 (202) 390 03 92 - NO consular information or scheduling are provided on this phone number. The line is intended exclusively for citizens of the Republic of Moldova who are facing with, special emergency situation (accidents with victims, deaths, calamities and other dangerous or extraordinary situations).

Call Center of the Ministry of Foreign Affairs and European Integration is a phone service where you can receive a competent and fast answer to any consular question.

+373 22 788 722 (standard rate).

Office hours: 8 am - 5 pm (Eastern European Time): Monday to Friday.

Call from abroad: Dial +373 22 690990. You will be charged the standard rate for the country you are calling.
Call Center operators are ready to respond directly to your requests daily from Monday to Friday from 08.00 - 17.00 (CET Republic of Moldova). Outside of the programme, you can send a message to: callcenter@mfa.md. The operator will take your request and give you the best solution.

Address of the Consular Section of the Embassy of the Republic of Moldova:  Kagurazaka Enoki Building, 3rd floor, Enoki-cho street no. 72, Shinjuku-ku, Tokyo City, Post Code: 162-0806, Japan